Welcome to Canada Hot Tub Parts ! We are a proud 100% Canadian owned and operated company located right here in Sudbury, Ontario, Canada with over 40 years in the swimming pool and hot tub business. We have seen many changes to the retail landscape and in 2012 due to customer demand we proceed to focus on the internet business while still running a bricks and mortar store which we still do to this day. Our prices, product knowledge, and customer service makes us stand out from the competition. Feel confident in dealing with a company with the Best Selection of Parts, Best Pricing and Quickest Shipping Program online. Our flat rate/free freight program is designed for extremely fast delivery from our four distribution centres.
Our Corporate Mission
- To provide truthful answers and top tier customer service
- To provide 100% accuracy on customer's orders
- To provide the most competitive pricing and quality products available
- To provide operational efficiency on everything we do
Our knowledge and purchasing power is passed along to our Canadian customers, which means lower than retail prices. All our products are designed for Canadians, genuine brand names purchased through authorized manufacturer's distribution centres. Have the peace of mind knowing that Canada Hot Tub Parts works with the largest and best manufacturers in the industry and all of our products sold come backed by valid warranties.
Customer Service Team
Our customer service team is backed by years of experience selling, fixing, servicing hot tubs and swimming pools. Having the best prices online is not the only thing. It has to be backed up by knowledge and top tier customer service. Our customer service team strives to be the best. Constant employee training allows the staff to answer all of your questions and focus on you the customer. If any of our team can not answer a question correctly their mission is to get you that answer. This has lead us to become one of Canada's top online Hot Tub and Swimming Pool Parts companies.